Although we are now closed due to recent restrictions, we are expecting to reopen from 17th May and the team remains available to help with any queries.
As our guests will know and expect, exceptional service, pristine cleanliness, hygiene and safety have always been amongst our values at the Old Swan, and delivering these consistently is set in our nature.
We can confirm that we have complied with the ‘COVID-19 Secure’ guidance on managing the risk of COVID-19’. Our company’s own environmental health professional has led our health and safety response to coronavirus since the very first case arrived in the UK.
We are also proud to introduce our very own ‘Silver Tick’, a discreet pin badge worn by all members of our team to symbolise their personal participation in daily temperature screening, their completed training in COVID-19 prevention steps & social distancing, their own commitment to follow our clinical style of handwashing and their enhanced approach to cleaning and disinfection throughout the inn.
Due to the developing nature of the situation and guidance, our procedures and operations are continuously reviewed and promptly updated when required. The information that we are sharing with you about how we will operate may therefore be subject to review and change without notice.
We politely request the support and assistance of our valued guests in this newly changed environment, so that together we manage the COVID-19 health crisis and ensure that the Old Swan continues to provide a relaxing space where our guests and team can feel comfortable and safe.
If in the unfortunate event, you or your household experience COVID-19 symptoms such as a high temperature, a new continuous cough or a change to your sense of taste and smell, we must ask that you follow the Government advice and stay at home.
We further ask that any guest who has arrived in the UK from Overseas within the 14 days prior follows stay at home guidance.
We are proud to introduce our very own ‘Silver Tick’, a discreet pin badge worn by all members of our team to symbolise their personal commitment to the measures we are taking to protect our guests and employees from the risks of COVID-19.
The Silver Tick symbolises:
Were pleased to announce that our bar and terrace is open serving drinks and picnic boxes.